Eyelash Extension FAQ

1What Are Eyelash Extensions?
Eyelash extension is an advanced technique that lengthens and thickens eyelashes. They are single strands of lashes that are curved to replicate a natural eyelash. I use only quality extensions in mink. You will feel the difference.
2How will they look and feel?
They will look completely natural, only much longer and fuller. They will feel like your own eyelashes. I do not count lashes, I will add as many or as few as needed to create the right look for you.
3How long will my initial appointment take?
I take an artisan approach with my customers and will not rush your appointment. You can expect your first appointment to take approximately 2 to 2 ½ hours. Unlike some salons I do not count eyelashes, a full set is a full set. If you are happy, then I’m happy.
4How long will my Eyelash Extensions Last?
When properly applied and cared for, your eyelash extensions will last for four to six weeks. Please see the aftercare section on how to properly care for your eyelash extensions to maximize longevity.
5What is a fill and how often should I get one?
After your initial set of eyelash extensions you will receive instructions on how to care for them. Fills are done every 2-3 weeks depending on care and how quickly your eyelashes grow.
6Why do I lose some of my eyelashes?
Due to the natural growth cycle of your lashes you will find your natural eyelashes shed every 60-90 days as new ones grows in. I recommend getting a fill every two to three weeks to fill in lashes on the new growth.
7Will extensions damage my eyelashes?
Yes and no. Yes, your lashes can be damaged if you go to someone who was not properly trained and uses cheap products not intended for long wear. No, extensions properly applied by a certified, trained technician who uses quality products should not. My eyelash extension application techniques and innovative aftercare ensures your lash health.
8A friend of mine is allergic to the products, is this common?
True allergic reactions do happen, but are rare. What is more common is eye infection due to improperly washing and caring for your lashes. Waiting 24 hours to wash lashes and not washing your eyelashes the entire time you wear them are the most common causes of infections. This is the most common reason wearers lose their lashes prematurely.
9Can I use eyelash growth products with my extensions?
Lash growth products that contain steroids change the composition of your lashes and accelerate your eyelash shedding cycle, therefore I cannot guarantee the outcome. Natural lash growth products containing peptides are wonderful and will have no adverse effect on the longevity of your extensions.
10Will I still need to use mascara?
No, you will not need to use mascara with your lash extensions, but for nights that you want extra drama you can use a water-based mascara. I carry lash extension safe mascara. See the aftercare section below for tips on using mascara.
11After Care
Now that you have Miss Alter Ego lashes take note of these tips to maintain them. With proper care and fills your eyelashes can last indefinitely. Do not get your eyelashes wet for the first 24 hours. Do not use a spa, sauna or pool for the first 24 hours. The extensions need that amount of time to properly bond. Avoid pulling or rubbing your eyes. Do not use eyelash curlers with your extensions. With proper application you will not need them. ONLY use oil-free makeup remover. I carry lash extension cleanser at my studio. If your eyelashes are tangled or crossed over, use the Spoolie given to you during your appointment to gently brush them straight and put them in place. Proper hygiene is very important. Please keep lashes clean by regular washing. I have a special lash cleanser available in my studio. Use only mascaras that are safe for eyelash extensions, no oil-based or waterproof mascaras. I have extension safe mascaras available for purchase at your appointment. After showering avoid rubbing lashes, it best to blot them with a towel and let them air dry. Use care when applying facial and eye creams to avoid the lash line. Too many oil-based products can break down the adhesive.
12Miss Alter Ego Lashes Policies
Please arrive five minutes before scheduled appointment. Please arrive mascara-free. I have a 24 hour cancellation policy. Skin sensitivities and allergies are extremely rare and your safety and care are of my utmost concern. I use the highest quality products and the most up-to-date techniques and sanitation protocols in the industry. However Miss Alter Ego is not liable for reaction due to my products.
13Cancellation Policy
I understand last-minute emergencies pop-up. However, if you are unable to make your scheduled appointment , please contact me as soon as possible to reschedule. I require 24 hours. Rescheduling/Cancellations less than 24 hours from appointment time or clients who no-shows without notice will be charged 50% of the appointment fee.
14Late Arrivals
If you arrive late I will not be able to extend your appointment time. If you arrive more than 15 minutes late I will have to reschedule and I will charge 50% of the appointment. Out of respect and consideration for your eyelash therapist and other customers, please do your best to be on time.